Tower Hamlets Council refuses to give residents appointments for gas checks

The council just sends inspectors round to people’s addresses without appointment. That is in breach of established safety procedure.

Bogus callers are an all too common problem in Tower Hamlets. The Bogus Gas inspector has robbed many pensioners of their live savings. To help protect residents from bogus callers a best practise became established, which had the following routine.

Council sends appointment to resident advising them of a contractor coming to carry out some work. Resident could agree on a password for the contractor to use.

Contractor had to show the resident their ID card and allow resident to call the council to make sure they are genuine.

But now the council has refused to even make appointments and just sends contractors to people’s houses and if they are not in, they do not leave a calling card. In fact it is not possible at all any longer to even know when a contractor called.

The council now takes people straight to the Magistrates Court to obtain a court order to enter a premises on the excuse that they have been refused entry to carry out gas checks.

I just wonder why they now terrorise people in that manner.

Especially as this does not ensure that the gas check is actually carried out within the statutory 12 months of the previous one. To ensure that gas checks are carried out the landlord or council must send out appointments so that residents can arrange a more suitable time to carry out this gas check if the proposed appointment is unsuitable.

In fact I just had such a letter advising me that there is going to be a court hearing in July to obtain a court order to break into my flat to carry out a gas check, when I wrote to them asking for an appointment so that I can have my gas check but they just do not want to give me this appointment for a gas check.

I have been a resident here for over 35 years and each year I have had my gas check without problems, now the council does not want to give people appointments any more but just seeks orders to enter by force.

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